Changing an account number

Passing on your new account number to Menzis

You can pass on a change to the account number with which you pay the premium online, in writing or by telephone. You can also specify whether you want to pay by payment slip or direct debit.

Important to be aware of:

  • Menzis has started to use an IBAN (International Bank Account Number). The account number that we have from you has been converted to the correct IBAN number. You will not have to do anything.
  • If you pass on another or new account number, please use the IBAN number. You can find it on your account statement or can look for it on
  • More information about IBAN:
  • Do you want Menzis to pay claims into a different account number? You may specify that when submitting claims online in My Menzis.

How do I pass on my new account number?

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