Payments in instalments

Paying your healthcare premium, excess or personal contribution in instalments

There may be various situations in which you temporarily have problems paying your healthcare premium, the excess or the personal contribution. With Menzis you may apply for paying in instalments. You then pay the amount you owe in instalments. You can apply for this payment in instalments in My Menzis.

How does paying in instalments work?

  • Based on the amount owed, we propose an amount to be repaid and a number of instalments. You can, however, adjust this proposal yourself;
  • As soon as we have processed your application, you will receive confirmation by post;
  • You may only apply for payment in instalments if you agree with payment by payment slip;
  • You will not pay any administrative costs or interest.
Apply for paying in instalments

(in Dutch)

Payment in instalments

The table below shows which amount you can pay in how many instalments and how much you must pay per month. The table applies to the payment in instalments for your healthcare premium as well as for the payment in instalments for the excess/personal contribution.
Premium/excess/personal contribution amount Repayment period  Instalment
€ 50 - € 150 4 months at most At least € 25 per month
€ 150 - € 300 6 months at most
At least € 25 per month
€ 300 - € 600 8 months at most
At least € 50 per month
€ 600 - € 900 10 months at most
At least € 75 per month
€ 900 and above 12 months at most
At least € 100 per month
Carl had an accident. He was brought to hospital by ambulance. An examination revealed he only had a slight concussion. That evening he was allowed to go home again. Last week Carl received an invoice from Menzis. Ambulance transport is reimbursed by Menzis, but he must pay a € 180 mandatory excess. Carl wishes to apply for payment in instalments so that he can pay the bill in instalments.


Example: payment in instalments of the excess or personal contribution
From the table above, Carl concludes that he must repay € 180 over a period of six months at most. Therefore, he must repay € 30 per month. This amount is in addition to his monthly premium.
Because John has become unemployed two months ago, he has not been able to pay the healthcare premium for his family. The payment arrears are now € 450. John has found possible employment but he would like to pay the outstanding amount in instalments. John sees in the table above that he can take at most ten months to pay in instalments and that he must pay at least € 35 per month. John decides to propose to Menzis that he pay € 45 per month in instalments. This amount is in addition to the monthly healthcare premium for his family.

Who may apply for payment in instalments?

  • Only the policyholder may apply for paying in instalments. He/she can do this for other insured persons on his/her policy.
  • Parents may apply for their children (age does not matter), provided that all live at the same address.
  • Parents may apply for their children (age does not matter), provided that all live at the same address.
  • Children for their aged parents.
  • Credit and city banks may apply in writing for payment in instalments for their clients.

Zorgverzekeringslijn.nl

Do you want assistance in solving your payment problems with Menzis and with other possible payment problems? Zorgverzekeringslijn.nl (in Dutch) may be the answer.

Zorgverzekeringslijn.nl is an information and advisory centre for questions about health insurance. They support people with financial problems and can refer you to debt assistance bodies. They will help you regain control of your financial situation.

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