Service and contact
Care can be complicated. Fortunately, we have a quick answer to most questions. You can also arrange a lot yourself via Mijn Menzis (in Dutch only). We are happy to help you.
Frequently asked questions
Check out the most frequently asked questions below. Is your question not listed? Ask it in the chatbot or contact us via one of the other channels.
I want to contact Menzis
We are at your service in several ways. We do not share personal information via chat, Whatsapp and social media due to privacy legislation (AVG).
You cannot reach us via social media. Please contact us in another way.
Chat with us
Talk directly to an employee? Please visit our Dutch website to start a conversation with our chatbot. When the chatbot can't answer your question, we'll put you in touch with an employee.
7500 KC Enschede
You cannot reach us via e-mail. Please contact us in another way.
Do you have a complaint?
Are you less satisfied with your experience with Menzis? Please contact our customer service. We take every complaint seriously and are happy to resolve them.
Press and media
Are you a journalist or working in the media? And are you looking for contact with Menzis? Please do not hesitate to contact our spokespersons, they are at your service.
Forms and documents
Are you looking for a claim form? Or would you like to see reimbursement guides? We have gathered all forms and documents. You will find them in the overview.